Terms of Service

Please read these Terms of Service (“Terms”) carefully before using the CoachOS platform services operated by CoachOS, Inc. (“CoachOS”, “we”, “us”, or “our”) accessible at coachosapp.com (the “Platform”).

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you may not use the Platform.

1. Acceptance of Terms

By creating an account, accessing, or using any part of the CoachOS Platform, you confirm that: (a) you are at least 18 years of age; (b) you have the legal authority to enter into these Terms on behalf of yourself or the entity you represent; (c) you agree to these Terms in full.

These Terms constitute a legally binding agreement between you (“User” or “you”) and CoachOS, Inc. CoachOS reserves the right to modify these Terms at any time. Continued use of the Platform after any modification constitutes acceptance of the updated Terms.

2. Description of Services

CoachOS is a software-as-a-service (SaaS) coaching platform that provides tools for coaches, educators, and expert-based businesses to create and sell online courses, host live streaming events, manage student communities, process payments, send email marketing, and access AI-powered business analytics through our Sage AI feature.

We reserve the right to modify, suspend, or discontinue any aspect of the Platform at any time, with or without notice. CoachOS will not be liable to you or any third party for any modification, suspension, or discontinuance of the Platform.

3. Account Registration and Security

To use the Platform, you must create an account by providing accurate and complete registration information. You are responsible for:

• Maintaining the confidentiality of your account credentials.
• All activities that occur under your account.
• Notifying CoachOS immediately of any unauthorized use of your account at legal@coachosapp.com.
• Ensuring your contact and billing information remains current and accurate.

CoachOS will not be liable for any loss or damage arising from your failure to protect your account credentials.

4. Subscription Plans and Billing

CoachOS offers subscription-based access to the Platform. By subscribing to a plan, you agree to pay the applicable fees as described on our pricing page.

4.1 Fees

Subscription fees are charged at the beginning of each billing cycle (monthly or annual) in advance. All fees are exclusive of applicable taxes, which may be added to your invoice depending on your jurisdiction.

4.2 Free Trial

CoachOS offers a 14-day free trial. No credit card is required to begin a trial. At the end of the trial period, you must subscribe to a paid plan to continue using the Platform. Failure to subscribe will result in your account being moved to a read-only state. Your data will not be deleted.

4.3 No Revenue Cut

CoachOS does not take a percentage of your revenue. Your students pay you directly, and CoachOS charges only a flat platform subscription fee. Third-party payment processing fees (e.g., Stripe) are separate and are not paid to CoachOS.

4.4 Cancellation and Refunds

You may cancel your subscription at any time from your account settings. Your access continues until the end of the current billing period. CoachOS does not offer refunds for partial billing periods. Annual subscriptions are non-refundable after the first 30 days following purchase.

5. Acceptable Use Policy

You agree not to use the Platform to:

• Violate any applicable laws, regulations, or third-party rights.
• Post, upload, or transmit content that is illegal, harmful, abusive, harassing, defamatory, obscene, or otherwise objectionable.
• Distribute malware, viruses, or other malicious code.
• Attempt to gain unauthorized access to the Platform, its infrastructure, or other users’ accounts.
• Use automated means (bots, scrapers) to access the Platform without CoachOS’s express written consent.
• Misrepresent your identity or impersonate any person or entity.
• Engage in any activity that could damage, disable, or impair the Platform.
• Use the Platform to send spam or unsolicited commercial communications in violation of applicable law.
• Resell or sublicense access to the Platform without CoachOS’s prior written consent.

6. Intellectual Property

6.1 Your Content

You retain all ownership rights in the content you create and upload to the Platform, including courses, videos, written materials, and student data. By using the Platform, you grant CoachOS a limited, non-exclusive, worldwide license to host, store, and display your content solely for the purpose of providing the Platform to you and your students. This license terminates when you delete the content or close your account.

6.2 CoachOS Intellectual Property

The Platform, including its software, design, logos, trademarks, and content created by CoachOS, is owned by CoachOS, Inc. and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from CoachOS’s intellectual property without our express written consent.

6.3 Feedback

If you submit ideas, suggestions, or feedback to CoachOS, you grant us the right to use that feedback for any purpose without compensation or attribution to you.

7. Data and Privacy

Your use of the Platform is subject to our Privacy Policy, which is incorporated into these Terms by reference. You are responsible for ensuring that your collection and use of student data through the Platform complies with applicable data protection laws.

8. Third-Party Integrations

The Platform integrates with third-party services (Stripe, Mux, Resend, Supabase, etc.). Your use of these integrations is subject to those third parties’ own terms of service and privacy policies. CoachOS is not responsible for the conduct of third-party services.

9. Disclaimers and Limitation of Liability

9.1 Disclaimers

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. COACHOS DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COACHOS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM, EVEN IF COACHOS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL COACHOS’S TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID TO COACHOS IN THE TWELVE MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless CoachOS, Inc. and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property or privacy rights; (d) any content you submit to the Platform.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Platform shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall take place in Dallas, Texas.

You waive any right to participate in a class-action lawsuit or class-wide arbitration. Nothing in these Terms prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction.

12. Termination

CoachOS reserves the right to suspend or terminate your account at any time, with or without cause, including for violation of these Terms. Upon termination, your right to use the Platform ceases immediately. CoachOS will make your account data available for export for 30 days following termination, after which it may be permanently deleted.

13. Contact

For questions about these Terms of Service, please contact:

CoachOS, Inc.
6060 N Central Expy, Dallas, TX 75206
Email: legal@coachosapp.com